Privacy Policy

Effective Date: January 20, 2025

At Oliveé Beauty, your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (https://oliveebeauty.com) or use our services. By using our website, you agree to the terms of this Privacy Policy.

If you do not agree with the terms outlined below, please refrain from using our website or providing any personal information.

Table of Contents

  1. Information We Collect
  2. How We Use Your Information
  3. How We Share Your Information
  4. Cookies and Similar Technologies
  5. Third-Party Services
  6. Data Retention
  7. Your Rights and Choices
  8. How We Protect Your Information
  9. International Users
  10. Children's Privacy
  11. Changes to This Privacy Policy
  12. Contact Information

1. Information We Collect

We collect the following types of information when you interact with our website or services:

a. Personal Information You Provide to Us:

  • Account Information: Name, email address, phone number, and mailing address when you create an account or place an order.
  • Payment Details: Billing information such as credit card details (processed securely by third-party payment providers).
  • Communications: Information you provide through customer service inquiries or feedback forms.
  • Preferences: Any preferences or interests shared through surveys, forms, or account settings.

b. Automatically Collected Information:

When you visit our site, we automatically collect:

  • Device Information: IP address, browser type, operating system, and device type.
  • Usage Data: Pages visited, time spent on the website, and interactions with features.
  • Location Data: General location based on your IP address.

c. Information from Third Parties:

We may receive additional information from:

  • Social media platforms if you log in via Facebook, Google, or other accounts.
  • Advertising partners for analytics and retargeting purposes.

2. How We Use Your Information

We use your information to:

  1. Process Transactions: Fulfill your orders, process payments, and provide customer support.
  2. Personalize Your Experience: Tailor content, offers, and recommendations to your preferences.
  3. Improve Our Services: Analyze usage data to enhance our website’s functionality and user experience.
  4. Marketing and Promotions: Send you newsletters, exclusive deals, and product updates (with your consent).
  5. Legal Compliance: Comply with applicable laws, enforce our Terms of Service, and protect against fraudulent activities.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information in the following ways:

a. Service Providers:

We share information with third-party companies that assist us with:

  • Payment processing (e.g., Shopify Payments, PayPal)
  • Order fulfillment and shipping (e.g., DHL, FedEx)
  • Marketing and advertising (e.g., Google Ads, Facebook Ads)
  • Data analysis (e.g., Google Analytics)

b. Legal Requirements:

We may disclose your information:

  • To comply with laws, regulations, or legal processes.
  • To protect the rights, safety, and property of Oliveé Beauty or others.

c. Business Transfers:

In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

4. Cookies and Similar Technologies

We use cookies, pixels, and other tracking technologies to enhance your browsing experience. These technologies allow us to:

  • Remember your preferences.
  • Analyze website traffic and performance.
  • Deliver targeted advertisements based on your browsing behavior.

You can manage cookie preferences through your browser settings. However, disabling cookies may affect site functionality.

5. Third-Party Services

Our website may contain links to third-party services. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before sharing any information.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

a. For All Users:

  • Access and Update: You can access and update your personal information by logging into your account.
  • Marketing Preferences: Opt-out of marketing emails by clicking the “Unsubscribe” link in our emails.

b. For California Residents (CCPA):

If you are a California resident, you have the right to:

  • Request access to the personal information we have collected about you.
  • Request deletion of your personal information, subject to certain exceptions.
  • Opt-out of the sale of personal information (we do not sell your data).

To exercise these rights, contact us at mokgomez123@yahoo.com

c. For EU/EEA Residents (GDPR):

If you are located in the EU/EEA, you have the right to:

  • Access, correct, or delete your personal data.
  • Restrict or object to certain data processing activities.
  • Withdraw consent for marketing communications.

To exercise these rights, email us at mokgomez123@yahoo.com

8. How We Protect Your Information

We use industry-standard security measures, such as encryption and secure servers, to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

If you believe your account has been compromised, contact us immediately at mokgomez123@yahoo.com.

9. International Users

Our website is operated from the United States. If you are accessing our services from outside the U.S., note that your data may be transferred and processed in the U.S., which may have different data protection laws than your country.

10. Children's Privacy

Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from them. If we become aware of any data collected from a child under 13, we will delete it immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated "Effective Date." If the changes significantly affect your rights, we will notify you via email or through the website.

12. Contact Information

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Email: mokgomez123@yahoo.com
Mailing Address: 1424 NE Miami PL, Miami, FL, 33132, USA